By Asmita - Jan 16, 2025
Microsoft introduces Microsoft 365 Copilot Chat, an AI-powered chat service with a consumption-based pricing model, providing access to advanced AI technologies without a fixed subscription. The service offers features like internet information retrieval and autonomous task execution agents, aiming to empower employees across different business functions. Major companies are already exploring its potential, aligning with Microsoft's goal of transforming business processes through intelligent automation.
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Microsoft has unveiled Microsoft 365 Copilot Chat, a groundbreaking AI-powered chat service designed to transform business productivity and accelerate artificial intelligence adoption. Launched on Wednesday, this innovative platform offers a consumption-based pricing model that allows organizations to leverage generative AI technologies more flexibly. Jared Spataro, Microsoft's Chief Marketing Officer for AI at Work, emphasized that Copilot Chat provides an easier entry point into the Microsoft 365 Copilot ecosystem, utilizing advanced AI technologies developed by OpenAI. The new service enables businesses to access powerful AI capabilities without committing to a fixed monthly subscription, making technological innovation more accessible to companies of various sizes.
The Copilot Chat service introduces a unique pricing structure where organizations are charged based on usage, with each message costing approximately one cent. This approach addresses previous hesitations about Microsoft's $30 per user monthly model by allowing companies to pay only for the AI services they actually consume. Copilot Chat offers remarkable features including internet information retrieval, document content summarization, and the ability to develop autonomous task-executing agents. Users can access the service through the Microsoft 365 Copilot app on Windows, Android, and iOS platforms, as well as online at m365copilot.com. Unlike the full Microsoft 365 Copilot, this version is not integrated into applications like Word and Excel but provides a versatile AI chat experience.
Microsoft's strategic launch aims to empower every employee with AI capabilities across various business functions. The platform supports diverse professional roles, from customer service representatives to marketing leads and frontline technicians. Copilot Chat includes free, secure AI chat powered by GPT-4o, with built-in IT controls for enterprise data protection and agent management. Major corporations like Dow and Disney are already exploring Microsoft 365 Copilot's potential, signaling growing confidence in AI-driven business transformation. The service enables organizations to create custom agents that can automate repetitive tasks, analyze data, and provide contextual recommendations across different business applications.
Microsoft's vision extends beyond simply providing an AI tool; the company aims to fundamentally transform business processes through intelligent automation. The Copilot Chat platform represents a significant step towards making AI more accessible and practical for organizations worldwide. With features like web-grounded chat, file uploads, and the ability to generate AI images, the service offers comprehensive support for various professional tasks. Microsoft CEO Satya Nadella previously noted that daily user counts for Microsoft 365 Copilot have more than doubled in recent quarters, indicating strong market interest. By offering a flexible, scalable AI solution, Microsoft is positioning itself at the forefront of the ongoing AI revolution in professional environments.